When packaging your goods, please select a box or carton with sufficient room for your goodies. Heavier goods should be fitted into smaller boxes or cartons (with double walls), and lightweight, bulkier goods should be fitted into larger boxes or cartons.
Do not use boxes that are damaged or structurally compromised in any way. The box or carton must be sturdy and preferably corrugated with flaps intact. Do not use damaged or flimsy boxes. Do not use fruit boxes, cereal boxes, or miscellaneous boxes from supermarkets.
Don’t make your parcel too heavy as it:
Using a product’s original packaging with internal polystyrene protection is highly recommended.
Different people may handle your goods 2 to 4 times from pick up to delivery. This is why it’s essential to package your goods securely for transit. Opt for a sturdy box or container and package the contents carefully.
Do not overload the box: Packaging multiple goods individually and using more than one box is advisable. Ensure each item receives proper protection from packaging material in a box of its own.
Original packaging material/boxes: When sending goods such as electronics, keeping them in their original packaging is best. If you no longer have the original packaging, you can purchase packaging materials such as boxes and bubble wrap – essential for fragile items. Order packaging materials now.
Using household packaging material: Do not use shredded paper or scrunched-up newspaper as packaging material as it does not hold its shape and can become compacted during transportation.
Cushioning the contents: Whichever packaging material you use, ensure enough cushioning material around the item/s to prevent movement should the box get shaken or knocked. We recommend all goods be packaged to withstand a one-metre drop.
Securing the box: Proper box closure is essential for safe transportation. Use broad, pressure-sensitive plastic tape. Do not use masking tape, Scotch tape, duct tape, or string. When taping the box, ensure you go along the seals to prevent the box from opening during transit.
When your goods are packaged and ready to be transported, the next step is to address them correctly for a timely arrival at their destination.
For fragile goods, ensure the carton is marked ‘FRAGILE’ with coloured fragile tape (purchased from The Courier Guy or stationery retail outlets) or by distinctively writing ‘FRAGILE’ on the box with a coloured marker pen.
If you are using second-hand boxes, remove old address labels or old barcode identifier labels on the box to prevent confusion with sorting, which can delay delivery.
A consignment note is essential to ensure correct delivery. You will need the following information:
Consignment notes usually have a:
If you have more than one item in a consignment delivery (to one receiver), place the consignment notes or labels in the same place on each item. Do not place the consignment note or address label over a seam or closure or on top of sealing tape. Additionally, add a piece of paper with both your and the receiver’s details inside the carton in case the consignment note or address label comes off during transit.
We stock a wide variety of essentials designed to make the sending of parcels as easy as possible. Packaging materials available include: boxes, pallet wrapping, flyers (free), stickers, padded envelopes, tape and other stationery items. Grab them at a Kiosk near you or order what you need online.
